In business, WhatsApp is essential for customer communication, including frequent messaging, order confirmations, and feedback. However, as WhatsApp tightens risk controls, sudden account or group bans can disrupt operations, potentially causing data and customer loss. Automatic backup is crucial, as it securely stores chat histories and contacts locally in real-time. This ensures that, even if an account is blocked, business operations continue smoothly without data loss.
WhatsApp Automatic Backup on Mobile Phone
Usually, our mobile phones have a built-in WhatsApp backup function. WhatsApp supports automatic backup of chat history and media files to Google Drive (Android) or iCloud (iPhone). Here are the steps to set it up:
Android Devices (Backing Up to Google Drive)
- Open the WhatsApp app.
- Tap the three-dot menu icon in the top-right corner and select Settings.
- Go to Chats and select Chat Backup.
- In the Back up to Google Drive option, select the frequency of backup (daily, weekly, or monthly).
- Select the Google account you want to back up to.
- You can choose whether to include videos in the backup.
- Tap the Back up now button to perform a manual backup, or wait for the system to automatically back up at the frequency you set.
iPhone Devices (Backed Up to iCloud)
- Open the WhatsApp app.
- Tap the Settings icon in the bottom-right corner.
- Go to Chats and select Chat Backup.
- Tap Auto-backup and select the frequency of backups (daily, weekly, or monthly).
- Make sure your iCloud account is logged in and has enough storage space.
- If you want to back up videos, turn on the Include Videos option.
- Tap Back up now to perform a manual backup, or wait for the system to automatically back up at the set frequency.
Use WhatsApp Automatic Backup Tool
Although automatic backup of WhatsApp on mobile phones is very convenient, it can only back up information from one WhatsApp account, and the backup frequency can only be daily at most, so some information will inevitably be missed. Introducing WADesk, as an SCRM tool based on WhatsApp, can easily solve the backup problem of multiple accounts.
Multiple Accounts, Multiple Devices Automatic Backup
WADesk's background backup frequency can reach minutes, which can almost ensure that 100% of the information is not lost. In addition, WADesk's backup is not backed up to any cloud account but directly backed up to your PC, which can prevent your data from being stolen or lost.
WADesk can back up chat information of multiple accounts at the same time, and can also export chat history and contacts with one click, which is very convenient for teams that manage a large number of accounts at the same time.
If you have a team of multiple people, WADesk can also help you manage the message records of members, ensuring information security and allowing colleagues to view the work status of team members at all times. Simply select a member's account on the message backup page to view the corresponding person's message records.
Group member information backup
In the marketing process, group marketing is a very efficient method. Sending marketing information to a customer group can save a lot of time compared to sending bulk messages to each customer. However, WhatsApp has extremely strict risk control for groups, and customer groups are often blocked for no apparent reason, resulting in the loss of a large number of customers. WADesk can help you back up all customer numbers in the group and support exporting to Excel. Even if the group has been blocked, as long as the chat has been conducted on WADesk, it can still be exported normally.
If you want to protect your data and improve WhatsApp marketing results, try WADesk now! New users can enjoy a 3-day VIP free trial for a limited time. Scan the QR code and add customer service to activate it!
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