WhatsApp FAQs
How to Set Up WhatsApp
1. Download the app from your device's app store (Google Play Store for Android or App Store for iOS).
2. Open the app and enter your phone number.
3. Verify your number by entering the code sent to you via SMS.
4. Set up your profile by adding a name and, optionally, a profile picture.
How to Know If Someone Has Blocked You on WhatsApp
1. You can no longer see their last seen or online status.
2. Messages you send show only one checkmark (sent) but not a second one (delivered).
3. You can't see updates to their profile picture.
4. You are unable to add them to a group chat.
How to Use WhatsApp Without a SIM Card
Yes, you can use WhatsApp without a SIM card by setting it up with a landline number or a Voice Over Internet Protocol (VOIP) number. During verification, choose the "Call me" option to receive the verification code via a phone call.
How to Tell If Your WhatsApp Account Is Banned
1. Inability to log in. When you try to log in, you’ll see a message like “Your phone number is banned from using WhatsApp. Contact support for help.”
2. Notification of ban. Upon opening the app, you may receive a direct notification indicating your account has been banned.
3. No access to features. You won’t be able to send messages, make calls, or view any messages.
Reasons for Bans
1. Sending spam or bulk messages.
2. Using third-party modified versions of WhatsApp.
3. Violating WhatsApp's Terms of Service, such as sharing illegal, offensive, or harmful content.
4. Being reported multiple times by other users.
How to Request a Review
01 Requesting a Review on Mobile
1.1 Open WhatsApp.You will see a message that says, "Your phone number is banned from using WhatsApp."
1.2 Tap on the Support or Request a Review option.Describe your issue: Provide any relevant details that might help WhatsApp review your case.
1.3 Tap Submit.
02 Requesting a Review via Email
2.1 Send an email to [email protected].
2.2 Include Your phone number (with country code) and a detailed explanation of why you believe the ban is incorrect.
2.3 Be polite and provide as much information as possible to help them assess your case.
Other WhatsApp FAQs
01 Backup Your Chats
Settings > Chats > Chat Backup, and choose Google Drive (Android) or iCloud (iPhone).
02 Edit Sent Messages (New Feature)
Long-press a sent message and choose Edit to correct typos within 15 minutes of sending.
If you have any other questions, feel free to contact our customer service representatives via this Telegram QR code.
