WADesk release-note

2024-12-10 New Feature: Diversion Links🔗

  • 🔗Chat & Groups Diversion Links
  • 🌐 VMess Proxy Support
  • 🔔 New Message Alert Settings Available

2024-12-06 🚀 New Feature: Voice Message Translation

  • 🎯 Voice message transcript & translation
  • ✨ Enhanced group info about time
  • 📱 Complete number verification result

2024-11-27 🚀 Empowering Enterprise Customer Management

  • Business Contact Management 🤩
  • View message history of contacts in Profile 📒
  • Shared customer data across teams ✨
  • Quick duplicate lead detection ✨
  • Bulk import up to 10K leads at once 🔍

2024-10-31 🚀 New Feature: Local Backup Center

  • Group Member Export 👥 has been upgraded
    • Added 「Community」 icon to resolve the issue of duplicate group names in the group list.
    • Added 「past」 group icon to identify groups that were exited, kicked, or banned (group member data remains intact). 🔍
    • Two data source options for export: real-time data for accuracy, backup data for security. 🆗
  • New Feature: Local Backup Center !
    • Includes all contacts, group members, and private chat message history. 🤩
    • Allows intuitive viewing, searching, filtering, and exporting. 👀
    • Your data is securely stored on your computer, eliminating the worry of losing customer information!

2024-10-17 🔨 Mass Messaging Feature Revamp

  • Community Marketing - [Group Message Monitoring] has been optimized based on customer feedback, and is now even more powerful!
    • 👀「Read Receipt Monitoring」 , Clear visibility of read status for each message. Read list = Number + Read Time + One-click Copy + One-click Chat.
    • 😄「Active User Leaderboard」 = High-value users with multiple reads—contact them ASAP!
    • ✈️ Seamless Integration with [Group Mass Messaging] : Enable monitoring by simply checking ✅ when creating a task
    • 👥「 Bulk Filtering 」 for small accounts/ally accounts, displaying only potential customers with precision 🕶
  • Fixes and Optimizations
    • 「 Mass Messaging」 optimized again with significant performance improvements, reduced memory usage, and resolved issues where tasks would pause after screen off or shutdown.
    • Fixes and optimizations for known issues in multiple modules, including [Smart Account Management]. 🆗

2024-09-09 🚀 Management Backend Data Statistics Revamp

  • Revamped data statistics method for the management backend 「Dashboard」 , with more timely updates 😄
  • Added '「WhatsApp Account Dynamic Sorting Toggle」 in Preferences .
  • Fixes for known issues, including group export and others.

2024-08-26 🛡 New Feature: Customer Team Privacy Protection

  • Team administrators can enable the 'Privacy Protection' toggle in the management backend, preventing employees from accessing customer accounts in the client. ✅

2024-08-21 🚀 New Feature: Group Mass Messaging

  • New Feature: Community Marketing -「Group Mass Messaging」
    • Manage multiple accounts, groups, and tasks with ease and efficiency !
    • Custom templates, scheduled sending, and automatic deduplication.
  • Contacts - 「Groups」 Enhanced and Upgraded:
    • Easier management and operations for large groups;
    • Multiple optimizations for group member export, making it more user-friendly ~
  • Other Updates:
    • 「Number Verification」feature now supports online purchase and activation.
    • Auto-reply now supports specifying a specific account.

2024-08-02 🔍 Parallel verification for multiple accounts + local message backup.

  • 「Number Verification」Fully Upgraded --> Parallel Verification for Multiple Accounts
    • Select multiple logged-in WhatsApp accounts for verification, greatly improving both volume and speed!
  • New Feature:「Real-time Message Local Backup」, no more worries about account or group bans!

2024-07-25 🤣 Multi-account Wide Panel Management

  • Multi-account management made easier!
    • The left account list now features a 「Wide Panel」 display with adjustable width
    • Freely edit nicknames and group accounts;
    • Search by phone number or nickname, and filter by groups;
    • Accounts are dynamically sorted and pinned based on new messages, ensuring you never miss updates;
    • Switching between left-side WA accounts keeps the corresponding chat window open, avoiding communication interruptions.
  • Major upgrade to message synchronization and backup!
    • Chat backup functionality optimized in multiple areas, offering more comprehensive and timely storage.

2024-07-15 Quick replies now support grouping

  • 「Quick Replies」groups are now editable and deletable!
  • 「 Mass Messaging」supports combining text and attachments in a single send, reducing message volume and minimizing risk;
  • 「Group Member Export」 now allows selecting whether to split groups into multiple sheets in the Excel file.
Batch Import&Lead Assignment

2024-06-26 Batch Import&Lead Assignment

  • "Leads & Clients" Module in Admin Panel.
    • Group list across multiple accounts is now clear and organized;
    • Admins can export group member accounts and filter by country code;
    • Admins can easily copy group links with one click;
    • Batch exit from groups with a single action.
  • Admin Panel- Now supports video messages, pinned message notifications, and business card phone numbers;
  • Admin Panel - Team members can now edit their nicknames.
  • Other Fixes & Optimizations
    • Improved display style for account IP environment configuration.
    • Contact list export now supports filtering.

2024-06-06 📒 Groups Added to Contacts

  • Easily view all groups across different accounts;
  • Export group member accounts and filter by country code;
  • Admins can copy group links;
  • bulk exit from groups with a single click.
 Quick Replies and Account Warm-up within the Team

2024-05-24 Quick Replies and Account Warm-up within the Team

  • Team Quick Replies: Admins can manage replies in the backend, with cloud sync across
  • Team Account Warm-up: Internal account warm-up reduces chat risks.
  • Bug Fixes & Optimizations:
    • Fixed WhatsApp version for improved stability.
 Customer Support Routing Link

2024-05-10 🔗 Customer Support Routing Link

  • Fixed Short Link: Routes customers to different support agents or sales reps, stays valid long-term ✌
  • ✅Change linked WhatsApp contacts or groups without altering the short link!
  • ✅ Track click counts~
  • 📌 Reduces account ban risks and workload by distributing customers across multiple agents/groups~
  • 🎈Use Cases:
    • Include in outreach emails, SMS, or WhatsApp broadcasts.
    • Add as a button on your website or landing pages.
Bug修复

2024-04-17 🔨 Bug fixes and optimizations

  • Improvements:
    • Added right-click options for copy, cut, and paste when selecting a message.
    • Renamed conversation group titles for clarity;
    • Display version number and team backend entry consistently for accounts with large numbers.
  • Fixes:
    • Compatibility with multiple new versions of WhatsApp.
    • Fixed issue with syncing and backing up historical messages.
    • Resolved automatic language detection failure in translations.
    • Fixed issue with missing business card in mass message templates.
Contacts & Customer Info Sync Across Devices

2024-03-20 🔀 Contacts & Customer Info Sync Across Devices

Now you can log in from any device, and your contacts and customer data will sync and update automatically!

New AI-powered translation engine.

2024-03-15 💪 New AI-powered translation engine.

  • 「Auto Translation」now supports Tencent Translate and GPT-3.5;
  • Admin Panel -「Chat History」now supports search and export.
    • Historical messages sync with low-frequency retrieval;
    • WhatsApp login status displayed, logged-in accounts are pinned;
    • Image messages: preview, full-screen, download;
    • Search for contacts and chat history;
    • Export contacts with numbers and notes;
    • Export chat history with customizable format and time range~
  • 「Quick Replies」search quick replies for convenience.
  • 「Phone Number Verification」Excel export retains all data;
  • Bug Fixes:
    • Fixed incomplete contact list;
    • Added retry guide for sync issues;
    • Fixed AI reply shortcut key issue after disabling translation.
AI Smart Warm-up Tool!

2024-02-02 🤖 AI Smart Warm-up Tool!

  • New Feature: "AI Smart Account Warm-up Tool!"
    • Fully automated 24/7 system management, one-click activation.
    • 1,000+ accounts in the mutual warm-up pool, active sending and passive receiving.
    • AI-powered deep conversations on trending topics, up to 100 interactions.
    • Multi-dimensional parameter settings to customize warm-up standards.
  • The "Conversation Messages" sync backup in the management backend has been improved for better stability.
  • Other known issues have been fixed and optimized.
Bug Fixes & Optimizations

2023-12-19 🔨 Bug Fixes & Optimizations

  • Flexible purchase options for additional WhatsApp accounts.
  • 「Contacts」Faster performance with noticeable improvements in lag and several UI optimizations~
  • 「Message Backup」Multiple enhancements and bug fixes
    • reducing API calls and improving security!
  • 「Auto Translation」Optimized functionality with a backup interface, significantly reducing translation failures~
  • 「Fingerprint Environment」Streamlined setup process and trial account provided for testing~
Team Chat Backup!

2023-11-23 📙 Team Chat Backup!

  • Team Backend | New [Conversation Messages] and [Member Management] Pages.
    • Assign team roles and set administrators with focused permissions;
    • Clear WhatsApp account list and status;
    • One-click sync for message backup, accessible to admins.;
    • Track conversations and sales for better management!
To-Do Reminders: Never miss a task!

2023-11-11⏰To-Do Reminders: Never miss a task!

  • New Feature: To-Do Reminders
    • Set reminders for important chats;
    • Manage tasks easily with desktop reminders;
    • Never miss a follow-up!
    • Customer profiles are now more complete.
  • 「Start Chat」button moved next to WhatsApp avatar;
  • 「Contacts」 support Multi-select for bulk messaging;
  • 「Auto-Translation」 now has a searchable language filter;
  • 「Number Verification」adds a time interval for security;
  • 「Message Broadcast」improvements for better usability.
 Fingerprint + Proxy: One account with one environment!

2023-10-20 🌐 Fingerprint + Proxy: One account with one environment!

  • Account Environment: Set unique fingerprints and IP proxies for each WhatsApp account.
  • Mass Messaging: Added "Contact Deduplication" option.
  • Customer Info: Added 5 new social media sources (including TikTok).
  • 🔨 Fixes & Optimizations
    • Improved Auto Translation
    • AI Assistant remembers bilingual mode;
    • Fixed green dot issue in Conversation Groups.
    • Optimized Contacts export, display, and search.
    • Fixed Quick Reply preview and style issues.
AI Chat Assistant

2023-09-28 ✍️ AI Chat Assistant!

  • New Feature:「AI Chat Assistant」,for Effortless Communication!
    • Smart Replies: Instant answers to customer questions
    • Copywriting Optimization: Create more compelling solutions
    • Text Translation: Seamless global communication with accurate translation
    • Message Explanation: Easily resolve complex issues and understand customers
  • 'Bilingual Mode' combines content generation and translation for faster communication.
  • One-click copy, save, and send!
Mass Messaging Upgraded

2023-09-19🚀Mass Messaging Upgraded! 

  • Safer and more efficient marketing!
    • Multiple WhatsApp accounts for random assignment;
    • Simultaneous mass messaging with multiple tasks.
  • Richer message content!
    • Send multiple tasks simultaneously with rich content (images, videos, files, etc.)~
  • Easy content management!
    • Search and filter tasks;
    • One-click copy and edit past tasks;
    • Convert message templates into quick replies~
Real-time automatic translation

2023-09-15 📲 Real-time automatic translation

  • 「Auto Translation」 Choose 'Click to Translate' or 'Real-time Translation' for seamless chat!
  • 🔨 Fixes & Optimizations:
    • Fixed data update and display issues in「Team Dashboard」;
    • 「Team Dashboard」Improved contact export fields and table display;
    • Batch export now available for「Contacts」;
    • 「Chat Filters」Supports sorting and confirmation prompt for group deletion;
    • Proxy support for each WhatsApp account (beta);
    • Shows contact count after batch import;
    • Fixed multiple 'Add to Contacts' button issue.
Team Edition Launched

2023-08-30 🚀 Team Edition Launched!

  • New Web [Team Dashboard] with data dashboard and contact management.
  • Team Data Overview:
    • View core data, trends, and member data comparisons.
    • Supports time range and member filters for full control over key activities~
  • Detailed Data List:
    • Three dimensions and four granularities for full employee data insights.
  • All Team Contacts:
    • View all team contact (customer) information;
    • Quickly filter and search using time range and key info to target potential customers;
    • One-click export for 20+ data fields~
Bug repaired

2023-08-15 🔨 Bug Fixes and Detailed Optimizations

  • Right-click to refresh WhatsApp avatar.
  • Sync「customer nickname」to conversation list.
  • Optimized keyword trigger for「auto-replies」;
  • Improved account info display in「System Settings」.
CRM

2023-08-03 📒 Contacts and Customer Information

  • Contacts & Customer Information Upgraded!
  • 「Customer Information」
    • Added「Customer Tags」, for key details. ;
    • Display of customer’s conversation group;
    • Optimized styles for customer value and company info.
  • 「Contacts」
    • Manually add or bulk import contacts, and add tags;
    • Filter quickly by conversation group or tags;
    • Start conversations with contacts using any logged-in WhatsApp account.
leads mining

2023-07-28 🔗 Enhanced Lead Mining Capabilities

  • 「Leads Mining」capabilities upgraded!
    • Country-level search results can now exceed 2,000 entries.
    • AI keyword expansion for faster search;
    • Background operation: close the interface without interrupting the search;
    • Country/region filter optimized by continent with search.
  • 「Auto Translation」now shows 'Detected Language'.
  • Other known issues fixed and optimized:
    • Attachment names no longer change when sending documents.
    • Fixed business card mass messaging issue.
    • Fixed missing notifications for custom conversation groups.
chat filters

2023-07-17 ⭐️ Chat Filters

  • Easily organize customer conversations, with search speed doubled.
  • Dynamic updates on communication stages to keep track of key clients.

2023-07-07 📩 Auto Reply

  • 「Auto Reply」
    • Supports custom default welcome messages and automatic replies based on keyword matching;
    • Self-service handling of frequently asked questions, reducing response time and improving service efficiency;
    • With personalized messages, auto-replies feel more humanized~

2023-06 🆕 New Indonesian Language Version Added

  • New Indonesian language version added.
    • Switch seamlessly between Simplified Chinese, English, and Indonesian!
线索挖掘 - 英

2023-05 🤖 Leads Mining + AI-powered Keyword Expansion

  • 「Lead Mining」now includes the「AI-powered Keyword Expansion」feature.
    • One-click to get 10x more keywords, expanding search results!
    • Lead list supports one-click mass messaging, allowing bulk outreach after lead generation.
  • Other fixes and optimizations:
    • Mass messaging tasks now support manual contact import.
    • Added display for permissions and version number.
    • Fixed UI freeze issues.
Automatic real-time translation

2023-04 📲 Language Detection + Automatic Translation

  • Supports translation of text in 133 languages.
  • One-click send for translated text.
  • Automatic conversation detection and real-time translation to easily break down language barriers.
leads mining

2023-03 📌 Leads Mining

  • Supports Google Maps lead mining, gathering leads from around the world in one go!
WADesk

2023-02 🎉WADesk is Coming!

  • Multi-account Login
  • Simply enter your phone number to「 Start a New Conversation 」
  • 「Contacts」 stores customer information.
    • Quick contact search for easy location and one-click conversation start.
    • Batch management of contacts and one-click delete.
    • Customer info records + memos to enrich contact profiles for long-term maintenance~
  • 「Number Verification」allows quick detection of whether an account is registered on WhatsApp.
  • 「Mass Messaging」supports bulk sending of personalized messages.
  • 「Quick Replies」lets you save frequently used scripts for easy access.