[Whatsapp Employees Management] Master Employees Work Statues

In online business among social media like Whatsapp, managing and monitoring employees' customer communications is critical to business success. Employee management ensures that employees are efficient, transparent, and follow company regulations when communicating with customers, and that key information is synchronized in a timely manner. If a team has the WhatsApp employee management function, managers can view employees' chat messages in real time and fully understand every detail of the communication process with customers. This not only helps managers identify problems in a timely manner, but also effectively improves customer service quality and ensures smooth business operations. This article will introduce how a team based on WhatsApp can achieve real-time employee management.

Link a Whatsapp to Multiple Devices

WhatsApp is an instant messaging software that supports both PC and mobile phones and can be linked to up to 4 devices. If you want to manage employees' WhatsApp accounts in real time, you can let employees log in to their accounts on their devices at the same time, so that the employees' chat content will be synchronized, and managers can also perform various operations on the employees' accounts.

While this method allows for direct detection of chat information from the employees' first-person perspective, it also has many limitations. For example, employees can conceal chat content by simply deleting chat records on their own devices; if there are many employees, managers need to consider the issue of logging into multiple employee accounts simultaneously; and when an employee or manager is unexpectedly logged out of WhatsApp Web, they may miss out on a lot of chat information.

Use WADesk Message Backup

WADesk, as a WhatsApp SCRM tool, not only allows an employee to manage over 50 WhatsApp accounts on a single device simultaneously, but also synchronizes all WhatsApp chat information from employees to the corporate backend. Company managers only need to enable backend access for themselves to enter and view employees' chat information.

WADesk's conversation message backup refresh rate can reach once per minute, helping business owners to view employee chat activities in real time. Once the chat information is synchronized, it is saved locally, so even if employees delete it from WhatsApp, managers can still see it in the local chat records.

In addition to real-time monitoring of employee chat records, WADesk's backend also helps managers intuitively analyze employee work performance, thereby improving team efficiency. Managers simply need to click on the dashboard in the backend interface to view employee performance from multiple dimensions over a specified period.

Conclusion

A well-established regulatory system and efficient information synchronization are key factors for the success of a business team, so having excellent management software is crucial. If you also want to manage your team efficiently, scan the QR code below to consult WADesk now!