Dolphin SCRM vs WADesk Full Review | Which WhatsApp Marketing Tool Is the Best?

In cross-border marketing, WhatsApp marketing tools have become the go-to solution for businesses to acquire leads and build private traffic. Among the many WhatsApp marketing platforms available today, Dolphin SCRM and WADesk are undoubtedly two of the most representative products on the market.

So, which one is better? And which type of user is each tool best suited for?
Today, let’s do a comprehensive review and comparison to help you quickly find the tool that best fits your needs.

Dolphin SCRM and WADesk: Positioning and Core Features

Dolphin SCRM

Dolphin SCRM is a marketing platform that supports multiple global social and communication channels.
Its main features include:

• Multi-account management
• Bidirectional real-time translation
• Internal control management
• Overseas marketing traffic statistics

WADesk

WADesk is a lightweight tool focused on high-efficiency WhatsApp marketing and account management. It’s easy to use and has a clean, practical interface.
Key functions include:

• Multi-account login with independent IP configuration
• AI-powered account warming (anti-ban feature)
• Bulk messaging and broadcasting
• Lead generation via Google Maps
• Number validation
• WhatsApp group marketing
• Contact import/export
• Customer profiling
• Sensitive word monitoring
• Customer privacy protection

Core Function Comparison

From this comparison, it’s clear that WADesk offers more refined and specialized functions, especially since it focuses exclusively on WhatsApp. As Meta continues to tighten its account security policies, account protection becomes critical, and WADesk’s AI-powered account warming feature provides a strong safeguard for your WhatsApp accounts.

User Experience Review

1.Interface and Ease of Use

• Dolphin SCRM has a more complex backend interface, which may require time to learn.
• WADesk focuses on a lightweight experience, with an intuitive backend and frontend, making it easy for anyone to get started quickly.

2.Stability and Anti-ban Performance

• Dolphin SCRM does not provide built-in security protection for accounts, meaning stability can be unpredictable.
• WADesk uses AI to simulate real human conversation behavior. This makes accounts look more “natural” to the platform, increasing trust and significantly reducing the risk of bans.

3.Feature Completeness

• Dolphin SCRM mainly offers basic CRM and translation functions. It still lacks advanced group features, data backup, and customer import/export.
• WADesk, on the other hand, has a full-featured customer management system combined with smart account warming. Every feature is designed to prioritize account security and minimize ban risks.

Pricing Comparison

According to its official website, Dolphin SCRM costs $5,880/year for 50 ports (approximately ¥40,000+ RMB).

By comparison, WADesk’s highest-tier version with 50 ports costs only $1,781/year (about ¥12,500 RMB).
It’s also said that if you contact their account manager Will, you may be able to get an exclusive internal discount, making the price even more competitive.

Conclusion on pricing:

• If you only need a small number of ports or short-term use, Dolphin SCRM might seem slightly cheaper.
• However, for larger teams or higher port demands, WADesk offers far better cost-efficiency.

How to Choose the Right Tool?

• ✅ If you’re a small team that requires multi-channel marketing but doesn’t need many WhatsApp accounts → Dolphin SCRM may be suitable.
• 🚀 If your focus is WhatsApp marketing, account security, and scaling multiple accounts efficiently, then WADesk is the clear winner.

WADesk positions itself as a WhatsApp-first marketing platform, with security and efficiency as its core mission.
You can contact Will, their account manager, to get a full product demo and free trial access.

WADesk download link:https://wadesk.io/en/download

【WhatsApp】：https://wa.me/8618911020084

【Telegram】：https://t.me/WADesk_Will