WADesk FAQ & Support
Please follow the 'WADesk Anti-Ban Strategy' for responsible WhatsApp account usage.
In case of account bans, WADesk backup service can only recover partial customer data, other risks are your responsibility.
Sending the same message to multiple contacts. If multiple people continuously report your number as spam, WhatsApp will ban your account. In other words: whether you get banned largely depends on what kind of messages you send.
Frequently switching login devices. This behavior is flagged by WhatsApp as abnormal and can easily lead to bans.
Using virtual cards, second-hand cards, or numbers that may have been registered multiple times on WhatsApp: extremely difficult to register, and even if registered, will be banned quickly; Using new unwarmed numbers for bulk messaging: bulk messaging during the risk period will result in immediate bans.
i. Don't send large amounts of identical content: set longer sending intervals, add timestamps at the end of messages
ii. Don't send content that violates regulations: sensitive information, malicious scripts, rumors, false information, harmful links, adult content, hate speech, etc.
iii. Don't send spam and hard advertisements: recommend adding message unsubscribe text.
i. Don't use virtual cards or second-hand cards
ii. Don't use accounts registered within 15 days for bulk messaging
iii. Warm up new accounts for at least 3 months, sending around 50 safe messages daily
After being banned, promptly send an email to WhatsApp customer support to request unbanning.
Email address: [email protected]
Email template: My WhatsApp number has been banned. Please turn it on again. My number is xxxxxxxxx.
Special reminder: WhatsApp control has become stricter recently. Please be careful not to send too many marketing messages, avoid sending promotional links, and set longer sending intervals.
1. Account registered ≥15 days
2. Phone and client IP in the same region, don't frequently switch IP
1. Maximum 50 messages - First day (≤24h)
2. Maximum 300 messages - Second day and after (>24h)
1. Don't send overly promotional information (preferably no promotional links)
2. Set longer sending intervals, add timestamps, add apology text
You can contact customer service and send the following message to get a backup:
Hi Sender! My WhatsApp was banned, please help me export the phone numbers from my conversation list that replied to me before the ban. My account is: +86xxxxxxxxxx (please delete the default value and enter your number)
Special reminder: Please follow the 'WADesk Anti-Ban Strategy' for responsible WhatsApp account usage. In case of account bans, WADesk backup service can only recover partial customer data, other risks are your responsibility.
WhatsApp Download, Registration, Ban, Unban Common Questions
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