Terms of Service

Last updated: 30 June 2025

Please read these terms and conditions carefully before using our services.

Tips: Before using WADesk products and services, you should carefully read and abide by the WADesk Service Agreement (hereinafter referred to as "this Agreement") and the WADesk Privacy Policy (hereinafter referred to as "Privacy Policy"), and fully understand the contents of each clause, especially the terms of exemption or limitation of liability, which we will display in bold font, and you should focus on reading.

When you use the account and password assigned by the enterprise organization to activate your account, check "I have read and agreed to the "Service Agreement" and "Privacy Policy"" and complete the first login; when you log in after being prompted by the login page, it is deemed that you agree to the "Service Agreement" and "Privacy Policy"; when you click Login to complete the daily login, it means that you have fully read, understood and accepted all the contents of this Agreement and Privacy Policy, and this Agreement and Privacy Policy will be legally binding.

1. Contracting Parties

This Agreement is concluded by all visitors, users or other persons who access or use the Service (hereinafter referred to as "Users" or "You") and Wuhan Wapu Technology Co., Ltd. (hereinafter collectively referred to as "WADesk" or "We").

2. Content and Validity of the Agreement

The content of this Agreement includes the text of this Agreement and all privacy policies, rules, statements, notices, warnings, tips, instructions (hereinafter referred to as "Rules") that we have published or may publish in the future. The aforementioned rules are an integral part of this Agreement and have the same legal effect as this Agreement.

WADesk has the right to formulate and modify this Agreement and related rules from time to time as needed. The changed Agreement and Rules will be notified on the official homepage (https://wadesk.io) or in the system site (including notifications through small red dots or pop-up windows), and will replace the original Agreement and Rules after (7) days of announcement.

3. Service Content

WADesk products and services include the "WADesk" website (https://wadesk.io/), "WADesk" client applications of various versions and "WADesk" software development kits (SDKs) and application programming interfaces (APIs) used by applications, as well as new forms of products and services that we provide to you as technology develops, collectively referred to as "WADesk Services".

WADesk grants you a non-exclusive, non-exclusive, non-transferable general right to use the WADesk software in accordance with the service contract and other relevant agreements signed with corporate organizations and this Agreement.

4. Service Usage Specifications

4.1 You promise not to use this service for any illegal or improper activities, including but not limited to producing, copying, and publishing information containing content that violates applicable laws and regulations.

4.2 If you use the payment functions provided by the payment company in the WADesk client, such as payment and transfer functions, you should follow the provisions of laws, regulations and other normative documents.

4.3 You fully understand and agree that you must be responsible for all actions under your account, including any content you publish and any consequences arising therefrom.

4.4 You fully understand and agree that WADesk has the right to review and supervise your use of the service in accordance with the law and take corresponding actions in accordance with this Agreement.

5. Service Fees

5.1 Any free trial or free functions and services of this service shall not be deemed as WADesk's waiver of the right to charge subsequent fees.

5.2 All fees must be paid by payment methods accepted by WADesk.

5.3 You should pay the Internet access fees and communication fees and information fees charged by other third parties that may be incurred by using this service.

6. Service Suspension or Termination

6.1 In view of the particularity of Internet services, WADesk has the right to change the service content, and may also interrupt, suspend or terminate all or any part of the services.

6.2 You understand and agree that WADesk may regularly or irregularly maintain or overhaul the platform equipment, facilities, software and hardware that provide network services.

6.3 If any breach of contract occurs, WADesk has the right to immediately suspend or terminate the service to you and require you to compensate for the losses.

7. Privacy Policy

7.1 The account you registered with WADesk has a password protection function to ensure the security of your basic information.

7.2 WADesk will strive to take various reasonable physical, electronic and management security measures according to existing technologies to protect your information.

7.3 For other privacy terms, please refer to the "WADesk Privacy Policy".

8. Intellectual Property

8.1 You understand and agree that all intellectual property rights of all products, technologies, software, programs, source codes, trademarks and other information provided by the services belong to WADesk or its affiliates.

8.2 You shall ensure that you shall not (and shall not allow any third party to) implement the above rights, including but not limited to copying, disseminating, displaying, mirroring, uploading, downloading, and other processing.

8.3 You understand and agree to authorize WADesk to use your name, trademark, trade name, and service mark in publicity and promotion.

9. Limited Liability

The service will be provided on an "as is" and "as available" basis. WADesk hereby expressly declares that it does not make any express or implied warranties for the service. WADesk is not responsible for the failure of service or delay of service due to force majeure or other circumstances beyond our control.

10. Liability for Breach of Contract and Compensation

Users agree and accept: If WADesk discovers or receives reports from others that you or the end users you control have violated the provisions of this Agreement, WADesk has the right to verify, forward, notify, delete, block, restrict, suspend part or all of your services, terminate your use of part or all of this service, cancel your account, report to the relevant authorities, and pursue your legal liability.

11. Refund Policy and Compensation

As a SaaS provider, all products and services provided by WADesk and its business units are intangible and irrevocable, so we will not refund after the order is completed and delivered.

11.1 It is recommended to understand the functions and features of our products before placing an order to avoid refunds.

11.2 We only accept refund requests for system errors on our part, and the user is entitled to a full refund within 24 hours after the first payment.

12. Dispute Resolution and Others

12.1 The interpretation and application of this Agreement, as well as disputes related to this Agreement, shall be handled in accordance with the laws of the People's Republic of China.

12.2 If any clause of this Agreement is deemed invalid or unenforceable, the above clause may be separated and the remaining parts shall remain legally effective.

12.3 This Agreement shall supersede all oral and written agreements, arrangements, understandings and communications previously reached between the parties.

13. How to Contact Us

You can contact us through the following methods and we will respond to your request within 15 days. If you have any questions, comments or suggestions about the content of this Agreement, you can contact us through My-Customer Service Support in the client or Contact Us on the official website.

Developer: Wuhan Wapu Technology Co., Ltd.

Customer Service Email: [email protected]

Inquiries:terms qrcode